Pre-order

Pre-order

If the product on our website is listed as “pre-order” this will be clearly stated on the product page and when placing the order, as well as in your order confirmation.

Under the product on the website you will be informed of the estimated delivery date or within which period the order will be shipped.

More items in your order?

If you order multiple items in your order with a “pre-order” product, the entire order will be shipped together when your pre-order is ready to ship.

If the order is stated to take longer than 7 days, we are forced to withdraw the payment, as we cannot reserve the amount for longer than this. If the payment is not withdrawn, we are forced to cancel the order.

NOTE: The delivery time is estimated , meaning it may change to be delivered earlier or later than the estimated time, if there are changes to the product it will be informed on the product page. However, the order is typically shipped within the estimated date/weeks.

Return

Did you not like your order? No problem, items purchased by pre-order have a 14-day right of return from the time you receive the order, just like a regular order. However, when returning a pre-order, please contact customer service via email. kontakt@fiminae.dk and inform us of your order number so that we can send you a return label directly to your email.

If you have any more questions, please contact us at kontakt@fiminae.dk💖