Frequently asked questions

How do I return?

We have created a step-by-step guide to returns under “delivery and returns”

The costs of return are borne by the buyer💕

order label via. https://return.shipmondo.com/fimi-nae

Where is Fimi Nae located?

Fimi Nae is a Danish brand, with a warehouse and office in Aarhus, we do not yet have any physical stores, but it is possible to come by our office/warehouse in Aarhus C and try the products on. If you wish this, please contact us via. mail: kontakt@fiminae.dk 🎀

Which countries do we send packages to?

We send packages to Denmark and all EU countries🇩🇰🇪🇺